1. Shipping Locations
We currently ship throughout Greece, including mainland and island destinations. International shipping is not available at this time.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
Delivery times may vary depending on location, courier availability, and external factors (e.g., weather conditions, strikes, holidays).
3. Shipping Costs
Shipping costs are calculated based on order weight, destination, and chosen delivery method. The exact shipping fee will be displayed at checkout before payment. Free shipping may be available for orders over a certain amount, as indicated on our website.
4. Order Processing Time
Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
5. Tracking & Notifications
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package online.
6. Delivery Issues & Delays
We are not responsible for delays caused by couriers, customs, or other unforeseen circumstances. If your order is delayed, please check the tracking information or contact us for assistance.
7. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 3 business days of the expected delivery date. We will work with the courier to resolve the issue and offer a replacement or refund as necessary.
8. Incorrect Shipping Address
Please ensure that your shipping address is correct before completing your order. We are not responsible for lost or undelivered packages due to incorrect addresses. If an order is returned to us, reshipping costs may apply.
9. Returns & Refunds
For information on returns and refunds, please refer to our Return Policy.
10. Contact Information
If you have any questions regarding our shipping policy, please contact us at:
Email: [your email]
Phone: [your phone number]
Address: [your business address]
Last updated: [Date]